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Message   VRSS    All   Uber lays off 10 percent of its customer service team in favor o   July 23, 2026
 6:44 AM   

Feed: Engadget - Technology News & Expert Reviews
Feed Link: https://www.engadget.com/
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Title: Uber lays off 10 percent of its customer service team in favor of
using AI

Date: Thu, 23 Jul 2026 11:44:54 +0000
Link: https://www.engadget.com/2221547/uber-lays-of...

Uber's global customer service network has been hit by layoffs in favor of
AI.

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