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Message   LWN.net    All   FSFE reports trouble with payment provider   March 18, 2026
 6:40 AM *  

The Free Software Foundation Europe (FSFE) is reporting
that payment provider Nexi has terminated its contract without prior
notice, which means that a number of FSFE supporters' recurring
payments have been halted:

Over the past few months, our former payment provider Nexi
S.p.A. ("Nexi";) requested access to private data, which we understood
to be specifically the usernames and passwords of our supporters. We
have refused this request. All our attempts to clarify Nexi's request,
or to understand how their need for such information was necessary and
legal, were met with what we consider to be vague and unsatisfactory
explanations relating to a general need for risk analysis.

[...] The decisions that Nexi has made are incomprehensible to
us. Over the last months, as part of a security audit that Nexi
claimed to be conducting, we have provided them with large amounts of
the FSFE's financial documentation, which even included private
information of our executive staff. We have answered all of their
questions. But we have to draw a line when private companies like Nexi
demand access to the sensitive and private data of our supporters.

According to the blog post, more than 450 supporters have been
affected by this. The FSFE's donation pages have been updated with its
new payment provider.

https://lwn.net/Articles/1063287/
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